New video of passenger booted from United flight shows bloody aftermath; officer on leave
More video showing the aftermath of an incident involving a United Airlines passenger being forcibly dragged from his seat after he was randomly selected to be removed from overbooked flight was posted online Monday afternoon.
According to the Chicago Aviation Department, one of the officers involved in physically pulling the passenger from his seat has been placed on leave.
The visibly shaken passenger who is bleeding from the mouth in the video can be heard saying some variation of "kill me" repeatedly.
"I have to go home. I have to go home. I have to home," the passenger continues in the video.
A Twitter user identifying herself online as Kaylyn Davis said her husband shot the video that showed the bloodied passenger clinging to a curtain at the rear of the plane.
"They had to deboard [sic] to clean up his blood," she wrote on Twitter.
A United Airlines spokesman said, "Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."
When airline employees named four customers who had to leave the plane, three of them did so. The fourth person refused to move, and police were called, United spokesman Charlie Hobart said.
"We followed the right procedures," Hobart told the Associated Press in a phone interview. "That plane had to depart. We wanted to get our customers to their destinations."
Oscar Munoz, CEO of United Airlines' parent company, described the event as "upsetting" and apologized for "having to re-accommodate these customers." He said the airline was conducting a review and reaching out to the passenger to "further address and resolve this situation."
The Department of Transportation, " requires each airline to give all passengers who are bumped involuntarily a written statement describing their rights and explaining how the carrier decides who gets on an oversold flight and who doesn't. Those travelers who don't get to fly are frequently entitled to denied boarding compensation in the form of a check or cash."
The airline offered passengers $400 and a night in a hotel before upping the total to $800.
The Associated Press contributed to this report.